Terms of Service

Fletcher Distribution Group

Last Updated: October 21, 2026

1. Overview

Welcome to Fletcher Distribution Group. These Terms of Service ("Terms") govern your access to and use of our website, https://fletcherdistribution.com, and the products and services offered through it.

Throughout these Terms, "Fletcher Distribution Group," "FDG," "we," "us," and "our" refer to the business operating this website.

By accessing our website or purchasing products from us, you agree to these Terms, subject to applicable law. If you do not agree, please discontinue use of the website.

Our online store is powered by Shopify, which provides the e-commerce platform used to offer our products and services.

2. Eligibility & Website Use

By using our website, you represent that you are at least the age of majority in your jurisdiction or have the permission of a parent or legal guardian where permitted by law.

You agree to use our website only for lawful purposes and not to engage in activities that may damage, disrupt, or interfere with its operation.

You may not use our website to distribute malicious software, attempt unauthorized access, engage in fraudulent transactions, or violate applicable laws.

We reserve the right to restrict access to our services in response to suspected fraud, misuse, or violations of these Terms, subject to applicable law.

3. Products & Availability

Fletcher Distribution Group offers merchandise across various categories, including health and wellness, nutritional supplements, food and beverages, personal care, home and garden, office supplies, and other consumer and commercial products.

We make reasonable efforts to provide accurate product descriptions, images, specifications, pricing, and availability information.

However, product packaging, colors, formulations, specifications, and other details may change without notice.

Product availability is subject to inventory levels at our facilities and those of our distribution and fulfillment partners.

We reserve the right to discontinue products, limit quantities, or correct inaccurate product information at any time.

If a product becomes unavailable after an order has been placed, we will contact you regarding available options, including a refund for any unavailable merchandise.

4. Pricing & Payment

All prices displayed on our website are in U.S. dollars unless otherwise indicated.

Prices may change without notice. Applicable taxes, shipping charges, and other disclosed fees will be calculated during checkout.

We reserve the right to correct pricing errors or inaccuracies.

If a pricing error affects an order that has already been submitted, we may contact you to confirm whether you wish to proceed at the corrected price or cancel the affected item for a refund.

Payment must be successfully authorized before an order can be fulfilled.

Payment processing is handled through Shopify and supported third-party payment providers.

5. Orders & Order Acceptance

Submitting an order does not guarantee acceptance or fulfillment.

We may decline or cancel orders for legitimate reasons, including:

• Product unavailability

• Incorrect pricing or product information

• Payment authorization issues

• Suspected fraudulent activity

• Shipping restrictions

• Order quantities exceeding available inventory

• Other circumstances that prevent lawful or reasonable fulfillment

If we cancel an order after payment has been collected, we will issue a refund for the canceled merchandise.

Orders may be fulfilled through multiple warehouses, distributors, or fulfillment partners.

6. Shipping & Delivery

Shipping methods, costs, processing times, and estimated delivery windows vary depending on the product, destination, and fulfillment location.

Estimated delivery dates are provided for informational purposes and are not guaranteed, except where required by applicable law or expressly agreed.

Orders containing multiple products may be shipped separately.

Customers are responsible for providing accurate and complete shipping information.

Additional information regarding shipping is available in our Shipping Policy.

7. Returns, Refunds & Cancellations

Returns, refunds, exchanges, and cancellations are governed by our Return & Refund Policy.

Certain products, including opened supplements, food and beverages, personal care products, customized merchandise, and specialty items, may be subject to return restrictions.

Nothing in these Terms limits any non-waivable consumer rights or remedies available under applicable law.

8. Health, Nutrition & Supplement Disclaimer

Fletcher Distribution Group may offer nutritional supplements, sports nutrition products, vitamins, energy drinks, and other health and wellness merchandise.

Information presented on our website is intended for general product information and educational purposes only.

Product descriptions, ingredient information, and manufacturer claims should not be interpreted as personalized medical advice.

Unless otherwise specifically authorized, dietary supplements are not intended to diagnose, treat, cure, or prevent any disease.

Customers should carefully review product labels, ingredient lists, warnings, and manufacturer instructions before use.

Consult a qualified healthcare professional before using supplements or similar products, particularly if you have a medical condition, take prescription medication, or are pregnant or nursing.

We do not guarantee specific health, fitness, or performance results from the use of any product.

9. Product Safety & Proper Use

Customers are responsible for using purchased products in accordance with manufacturer instructions, warnings, and applicable safety guidelines.

Certain products may require professional installation, assembly, supervision, or specialized handling.

Fletcher Distribution Group is not responsible for damage resulting from improper use, unauthorized modification, or failure to follow product safety instructions, except where liability cannot lawfully be excluded.

10. Wholesale & Commercial Purchases

Fletcher Distribution Group may offer bulk purchasing opportunities, commercial supply arrangements, and wholesale-related services.

Wholesale pricing, minimum order quantities, freight requirements, payment terms, and other commercial conditions may differ from standard retail purchases.

Any special commercial terms must be agreed upon separately.

Unless expressly authorized in writing, placing an order does not establish a wholesale account, distribution relationship, or authorization to resell products.

Product resale may be subject to manufacturer restrictions and applicable laws.

11. Intellectual Property

Website content, including original text, graphics, logos, page layouts, and other materials created or owned by Fletcher Distribution Group, is protected by applicable intellectual property laws.

Third-party trademarks, product names, brand logos, and manufacturer materials remain the property of their respective owners.

References to third-party brands do not necessarily indicate sponsorship, endorsement, or an authorized distribution relationship.

You may not reproduce, distribute, modify, or commercially exploit our proprietary website content without permission, except as permitted by law.

12. Third-Party Services & Links

Our website may contain links to third-party websites or utilize external services, including payment processors, shipping carriers, and technology providers.

These services may be governed by separate terms and privacy policies.

We are not responsible for the independent content, policies, or practices of third-party websites that we do not control, except as required by applicable law.

13. User Submissions & Reviews

If you submit product reviews, comments, feedback, or other content through our website, you agree that your submissions will be lawful, accurate to the best of your knowledge, and free of infringing or abusive material.

You grant Fletcher Distribution Group a nonexclusive, royalty-free license to display, reproduce, and use content you voluntarily submit in connection with our business, subject to applicable law and our Privacy Policy.

We may moderate or remove content that violates these Terms or applicable law.

14. Privacy & Personal Information

Your submission of personal information through our website is governed by our Privacy Policy.

We use customer information for purposes such as processing orders, providing customer support, facilitating shipping, and operating our online store.

For more information about our privacy practices, please review our Privacy Policy.

15. Disclaimer of Warranties

We strive to maintain an accurate, secure, and reliable shopping experience.

However, to the extent permitted by applicable law, our website and its informational content are provided on an "as available" basis without guarantees of uninterrupted or error-free operation.

Product warranties, if applicable, may be provided by the manufacturer or separately stated in the product listing.

Nothing in these Terms excludes warranties, guarantees, or other rights that cannot lawfully be excluded.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Fletcher Distribution Group will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products, except where such limitations are prohibited by law.

Nothing in these Terms limits liability for fraud, intentional misconduct, or other liability that cannot lawfully be limited or excluded.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify Fletcher Distribution Group against third-party claims, damages, and reasonable expenses resulting from your unlawful use of the website or material violation of these Terms.

This provision does not apply to claims resulting from our own negligence, misconduct, or breach of applicable legal obligations.

18. Changes to These Terms

We may update these Terms periodically to reflect changes in our operations, products, services, or legal requirements.

The latest version will be available on this page with an updated revision date.

Changes will apply prospectively unless otherwise permitted by law.

Your continued use of the website after updated Terms become effective constitutes acceptance to the extent permitted by applicable law.

19. Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws require otherwise.

Any disputes arising from these Terms will be handled in accordance with applicable law.

20. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain effective to the extent permitted by law.

21. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any additional terms expressly applicable to a transaction, constitute the agreement governing your use of our website and purchases.

In the event of a conflict, mandatory legal requirements will control.

22. Contact Information

For questions regarding these Terms of Service, orders, or our business practices, please contact us through our website.

Fletcher Distribution Group

Website: https://fletcherdistribution.com

United States

Thank you for choosing Fletcher Distribution Group.