Return & Refund Policy

Fletcher Distribution Group

Last Updated: October 21, 2026

At Fletcher Distribution Group, customer satisfaction is important to us. We strive to provide quality products, accurate descriptions, and dependable service.

We understand that sometimes a purchase may not meet your expectations. Our Return & Refund Policy explains the conditions under which merchandise may be returned, exchanged, or refunded.

1. Return Eligibility

We accept returns on eligible merchandise within 30 days of confirmed delivery, subject to the conditions outlined below.

To qualify for a standard return:

• The return must be requested within 30 days of delivery.

• The item must be unused, unopened, and in its original condition.

• All original packaging, accessories, manuals, and components must be included.

• Proof of purchase or a valid order number is required.

• The item must not fall within an excluded product category.

Returns must be authorized before merchandise is shipped back. Unauthorized returns may experience processing delays or be refused where permitted by law.

2. Non-Returnable Products

Due to health, hygiene, safety, and product integrity considerations, certain products